Returns & Exchanges

Returns & Exchange Policy (Including International Customers)

What is your return policy?

All Mercury Summer products & accessories are final sales. There will be no return policies allowed. 

Do note the following points:

  • Faulty product
    • All products & accessories are personally checked by Mercury Summer staff before shipping
    • Care is taken on packing the products & accessories, as well as for shipping
    • Products & accessories that are damaged after customers take ownership are not warranted for a return or exchange
  • Purchase of wrong product
    • If you've purchased a wrong product, and would like to change it, please reach out to us as soon as possible
    • If the product has already been packed and shipped, we will not be able to change the product order
  • Returns & Exchanges
    • For returns & exchanges due to product defects caused by manufacturing
    • Cost of return shipment to Mercury Summer will be borne by the owner initiating the return
    • Cost of shipment of any replaced products will be borne by Mercury Summer
    • Mercury Summer reserves the right to disallow the replacement of products, of which decisions are to the brand’s discretion

For all other queries, feel free to reach out to us - contact@mercurysummer.com