Returns & Exchanges
Returns & Exchange Policy (Including International Customers)
What is your return policy?
All Mercury Summer products & accessories are final sales. There will be no return policies allowed.
Do note the following points:
- Faulty product
- All products & accessories are personally checked by Mercury Summer staff before shipping
- Care is taken on packing the products & accessories, as well as for shipping
- Products & accessories that are damaged after customers take ownership are not warranted for a return or exchange
- Purchase of wrong product
- If you've purchased a wrong product, and would like to change it, please reach out to us as soon as possible
- If the product has already been packed and shipped, we will not be able to change the product order
- Returns & Exchanges
- For returns & exchanges due to product defects caused by manufacturing
- Cost of return shipment to Mercury Summer will be borne by the owner initiating the return
- Cost of shipment of any replaced products will be borne by Mercury Summer
- Mercury Summer reserves the right to disallow the replacement of products, of which decisions are to the brand’s discretion
For all other queries, feel free to reach out to us - contact@mercurysummer.com